Tow truck carefully loading vehicle in San Antonio

How We Protect Your Vehicle During a Tow

Updated September 2026

Short answer: Proper loading, soft straps, wheel nets, and the right truck for your vehicle type. A damaged car during towing is always the operator’s fault β€” know what good looks like.

What Good Towing Practice Looks Like

  • Flatbed for AWD/4WD/EV/luxury β€” non-negotiable
  • Soft straps only β€” no chains touching bodywork or exhaust
  • Wheel nets for EVs and motorcycles
  • Low-profile loading angle for low-clearance vehicles
  • Four-point tie-down on flatbed β€” no rolling during transport

What To Photograph Before the Tow

  • All sides of vehicle β€” existing damage documented
  • Interior through windows
  • Odometer reading
  • Tow truck number and driver ID

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